INTRODUCTION
Negotiation principles
Jack Cambria, a thirty-four year police veteran who retired as the New York City Police Department's longest-standing Hostage Negotiation Team Commander, shares the skills used by hostage and crisis negotiators in defusing high-crisis encounters. Reflecting on what negotiation experts have done effectively can allow you to apply it to everyday situations that you are regularly involved in ranging from misunderstandings, business & workplace disputes, and personal conflicts. He teaches specific skills that crisis negotiators utilize to ease tense situations, to lower emotion, to demonstrate empathy, to build rapport and trust through active-listening skills that are designed to influence others' behavior to achieve a better outcome. Please navigate to the 'Services' page to see the various training programs and workshops that Jack offers.
Talk to Me
Jack offers a full spectrum of training venues and workshops, educational and career development presentations that incorporate the principles of negotiation, and television and movie consultation. Click below to connect with Jack.
Testimonials
About Me
MY NAME IS JACK
My career took me from precinct uniform and plainclothes patrol in Brooklyn’s 72nd Precinct in Sunset Park, as a police officer, sergeant and lieutenant. I also served in the Emergency Service Unit (ESU) for 16 years, whose primary focus is to provide Rescue, Tactical, and Counter-Terrorism services to the City of New York. I had the good fortune to be assigned to ESU in the same three ranks. I was then selected to command the elite Hostage Negotiation Team (HNT) where I coordinated the response of over one-hundred trained negotiators who responded to approximately forty assignments per month. I remained in my assignment with HNT for over fourteen years.